Ixigo — Money deducted but ticket not booked from ixigo

I booked a flight from ixigo for 21 August from udaipur to Bangalore.
Flight is not booked but my money is deducted. Please look into this as my money is deducted. I paid through upi and I am attaching screenshot below
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Hey,

We are unable to locate any details. Auto refunds are processed in case of failed bookings. Please reach out to us via www.ixigo.com/help for assistance on this.

Thanks
Team ixigo

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