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Ixigo — Money deducted but ticket not booked without any further window opening

Sir, Myself Saiteja from guntur (Andhra pradesh ) I tried to book a ticket from Renigunta to Vijayawada on Feb 13 2021 on the name of D. Srinivasa rao. After completion of online transfer through gpay with an amount of rs. 680.I didn't receive any further information regarding my bookings or ticket.So please refund my amount that has been deducted
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Hey,

The amount is auto refunded for failed bookings within 7 days.

Let us know via www.ixigo.com/help for further assistance.

Thanks
Team ixigo
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