Ixigo — money deducted but train ticket is still not done

I made payment through Bhim upi while booking tickets through ixogo. the payment merchant was Le traveneus technology Pvt Ltd..
Payment was done but booking is not...
How will i get my refund ????
LE TRAVENEUS TECHNOLOGY PVT LTD HELPLINE IS ALSO NOT ACTIVE.
I don't know why there is so much inconvenience to the customer ...
Plz plz take this complaint into consideration ..
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Ixigo customer support has been notified about the posted complaint.
Dec 03, 2018
Updated by Abhinav_302
I made payment through Bhim upi while booking tickets through ixogo. the payment merchant was Le traveneus technology Pvt Ltd..
Payment was done but booking is not...
How will i get my refund ????
LE TRAVENEUS TECHNOLOGY PVT LTD HELPLINE IS ALSO NOT ACTIVE.
I don't know why there is so much inconvenience to the customer ...
Plz plz take this complaint into consideration ..
TRANSACTION ID[protected]

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Today I was booking four tickets from barauni jn to anand vihar and my account got debited but the tickets have not been confirmed. I want my money back immediately

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