[Resolved]  Ixigo — Money deducted from my account without any confirmation mail or booking ticket id

Address:

J 9 Shyam Sunder soc 2 old bapot jakat naka waghodia road Vadodara Gujarat 390019

Dear team,

I was booking a train ticket through ixigo application on 12th August at 03:16 pm and during payment via upi mode (Phone pay) my payment was successful of amount 5292.00 inr to Bhim upi id- [protected]@ybl as per upi reference but ticket was not booked neither there was any confirmation of booking failed in the trip history.

UTR code[protected]
Txn id- P2008121512089157057724
Bank reference no[protected]

Kindly, resolve the issue and revert my paid amount during that train ticket booking which is not booked.