[Resolved] Ixigo — Money is deducted but bus ticket not booked

[Resolved] Ixigo — Money is deducted but bus ticket not booked

P Prachi_sppp Jan 5, 2022 Feb 13, 2022 This thread was updated on Feb 13, 2022

My name is prachi soni, i have booked 2 bus tickets from damoh to indore for tomorrow, my money has been deducted and ixigo has received my payment but ticket is not booked and nothing is appearing in app's booking section, and there helpine no. Is useless and there email id as well there is not any possible way to contact, please look into it, after all it's my hard earned money Was this information helpful? No (0) Yes (1)
Jan 5, 2022 Complaint marked as Resolved Issue has been resolved now, thank you, but please improve your customer service Ixigo customer support has been notified about the posted complaint. Jan 05, 2022 Updated by Prachi_sppp Issue has been resolved now. Thank you, but please improve your customer service.
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Kalpana Kawade

Feb 13, 2022

Hi I have tried to book 2 tickets from Nagpur to Jabalpur, but ixigo app doesn't showing any booking. my money has been deducted and ixigo has received my payment but ticket is not booked and nothing is appearing in app's booking section. Please refund my amount and refer attached details for both the transactions. kindly look into it.