[Resolved]  Ixigo — Money is deducted from my upi account but my tickets is not booked.

Ixigo — Amount deducted from bank but tickets not booked
on Dec 14, 2020
I booked a ticket from jammu to delhi at 3:53as on 14 December 2020 for my self and i give my phone number and email id for booking from my id the amount is deducted but i didn't receive any mail aur messages from ixigo that your trip is booked can you please explain what is happening
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2020
Ixigo Customer Care's response
Hey,

Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help incase not received within shared timeline so that we can assist you quickly.

Thanks!
Team ixigo
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