[Resolved]  Ixigo — Money is not refund

Address:30 Ravi nagar near kailash chokdi, Bamroli road, Pandesara

My train is cancelled but bank saying money is not refund plz contact to booking site 1 month above but money is not refund what is this dealy sir/mam?
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey,

Kindly connect with us via www.ixigo.com/help for better assistance as we are unable to find your booking details.

Thanks
Team ixigo
Saurabh56's [Complaint's author] reply, Jun 19, 2021
Sir my customer cear me baat kiya but waha se ek hi replay aa raha hai ki refund ho chuka hai bank me chek karo but bank me pata kiya to bank bol rahi hai ki refund nahi huaa hai

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information