[Resolved]  Ixigo — Money not refunded against Failed Payment while amount deducted

I tried to book a ticket through Ixigo on[protected] using Paytm UPI. The amount was deducted from the linked Bank but Ixigo shows payment failed. Even after six months, the money has not been refunded back to my account. Payment Details
03-Nov-21
(03-Nov-2021)
TO TRANSFER
UPI/DR/[protected]/LE TRA
VE/SBIN/letravenue/ixigo
TRANSFER TO 5097692
162098
1, 166.03

I have trip details and all other necessary proofs for my claim.
Please REFUND my money.
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Jul 1, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 25, 2022
Ixigo Customer Care's response
Hey, please reach out to us at www.ixigo.com/help so that we can check and assist.
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