[Resolved] Ixigo — money not refunded | |||||
I booking ticket on ixigo app but ticket is not confirmed and deducted my balance on my account i tried again and again cut deducted my balance in my account. Company massage me your balance refund on 5-7 days but not refund yet. Transaction id: ixi-1hd345ugoqtk4y0k2m-1 Refund amount 3930.08 Reference id: [protected] Transaction id: ixi-1hd38wvvhd5j8hej0p-1 Refund amount 3930.08 Reference id: [protected] Was this information helpful? | |||||
Oct 13, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! Please be informed refund against both the shared Trans ids have been initiated from our end and shared the details with you over e-mail. Request you to please check your mail box once. For any further assistance, feel free to write at [protected]@ixigo.com. Regards, Team ixigo. Sep 25, 2018 Updated by Buchun I booking train of ixigo but it's not confirmed and my balance is deducted in my account .after 1 days ixigo massage me your balance is refund 5-7 days but not refunded yet so please help me.Transaction ID: IXI-1KFQ96337Y5W6AQVHA-1 Refund Amount 3930.08 reference id: [protected]  | |||||
 2 Comments | |||||
Comments
I tried to book train ticked mentioned in attach photo same the amount deductted and no ticket got produced and failed. And after 6 days have passed the same money didn't refund in my account. Take the necessary and needful action please.
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Greetings form ixigo!
Could you please share the ixigo Booking/trip ID starting from "IXITR" or the PNR so that we can check and assist you better.
Looking forward to your reply.
For further assistance do write to us at trains@ixigo.com.
Regards,
Team ixigo.