[Resolved]  Ixigo — Money refund not received

Hello
My trip I'd:IXITR[protected]
I cancelled my trip for 2 members and when I want refund it is showing that I got refunded but I did not receive the refund amount .please consider my issue .
My ixigo money max showing 0 .
Please help me refund.
Thank you
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May 21, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2022
Ixigo Customer Care's response
Hey, the amount was refunded to the payment source and should have been credited by now. Please check the detailed bank statement, any other linked bank accounts to same UPI ID or wallet service provided by UPI app. If the amount is not reflecting please connect with your bank customer care.
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