[Resolved]  Ixigo — Money was deducted but railway tickets not book

Hello i am bharat chenani i am booking train tickets from ixigo i added all details payment was deducted bt booking not done...i am booking for vadodara to kalyan 3tier ac 3 tickets i have not more money to book again pls refund my amount as soon as possible...i tried to call coustmer care ixigo bt there is no way to contact you..pls provide true & iffective customers number for customers
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2020
Ixigo Customer Care's response
Hey,

Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help incase not received within shared timeline so that we can assist you quickly.

Thanks!
Team ixigo
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