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[Resolved]  Ixigo — Money was deducted from my account, but the ticket wasn't booked

Respected sir/madam,
My booking for date- 11/12/2020 for train no. 09115 / DDR BHUJ SPL, was failed, I did not recieve the ticket. But money was deducted from my account.
And still I did not recieve message for my ticket. I have booked my ticket from IRCTC, so I demand a refund.
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Dec 12, 2020
Complaint marked as Resolved 
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Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo
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