[Resolved] Ixigo — money was not refunded

 
1 Review
 SAdi8092248796 on Jan 2, 2018
Sir i deduct my money from my account through ixigo app in mobile for booking a train ticket from tatanagar to mumbai on 23/12/2017 ticket was not booked and msg comes that within 10 working days money will be refunded in the account booking id is [protected].. Till now my money of rs 1381 is not refunded and today is 02/01/2018.. Pls help me sir... When was the money will be refund in my account pls give the reply...
Complaint marked as Resolved Jan 2, 2018
booking id is IXITR 6772185906...

Complaint Status


[Jan 02, 2018] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Jan 16, 2018
Hi,

Greetings from ixigo!

We hope your query was resolved.

For further assistance you can write to us at trains@ixigo.com.

Regards,
Team ixigo
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    Ixigo - money was not refunded