[Resolved]  Ixigo — my balance refund

Address:New Delhi, Delhi, 110034

Mera paisa kb tak account m ayga pls send info my number [protected] sir m bht din se dekh rh hu par abhi tak nhi aya hai balance kuch btya hai mai aap ko booking id number btata hu 6851372 sir thoda btiya pls call mi my number [protected] y ticket mene 3 sep ko bnya tha jo ki delhi se guwahati tk ki flight thi jo ki faild ho gya th paymnt or account se balance due ho gya th
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Oct 7, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Thanks for writing in. We regret to inform you that the booking id 6851372 reflects as failed and ticket could not be issued. In case money is deducted it will be credited to your bank account within 3-5 working days.

Feel free to write back to us at [protected]@ixigo.com for any further queries.

Regards,
Team ixigo.
Complaint comments 

Comments

Money was deducted from my account but not refunded my money back please refund my money back

Ixigo Customer Care's response, Sep 6, 2018
Verified Support
Hi Jithendra,

Greetings from ixigo!

Please be informed we haven’t received any credit against the shared id as it was a payment failure. Hence request you to please check with the bank concern regarding the same.

For any other assistance feel free to write in at trains@ixigo.com.

Regards,
Team ixigo.
Dear sir

Mene 07/09/2018 ki ticket book ki thi Jo ki Uska koi b confirm msg Nhi aaya Mera payment b Kat gya so plz my payment return Kar do my name. Rakesh Prajapat h

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