[Resolved] Ixigo — My money has deducted but didn't get ticket

[Resolved] Ixigo — My money has deducted but didn't get ticket

A Amit123333 from Delhi, Delhi

This is totally a fraud. I had done booking of ticket on 22/12/20 by ixigo train app they deducted my money from my google pay but didn't send any ticket. I tried to mail them on [protected]@ixigo.com and [protected]@ixigo.com but both email id this closed. This make me more panic. Please return my money. Please don't do fraud with me. I am attaching proof of payment +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 25, 2020 Ixigo Customer Care's response Dear Customer, The amount will be auto refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help for further assistance. Thanks Team ixigo
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