[Resolved]  Ixigo — My refund amount should not reflect in my bank

Respected sir,
My booking failed on 15/11/2020 which trip id is IXITR[protected]My refund amount is 468/- which not credited in my account still today.As per bank statement they told me that I should talk with ixigo.and you told that I have to talk with bank.what to do now.please solve my problem as soon as possible.and give me my refund amount Rs.468/-.Bank ask me RRN no.for further process.I can't reflect RRN no.in Any transaction.please give my RRN no.if you already refund my amount.otherwise I will go for further process by law.