Submit a Complaint
Railways
Ixigo

Ixigo — My Reschedule request for flight trip not serviced and money deducted

I raised a reschedule request for my flight trip dated 25 Jan after I had received WhatsApp message that I can reschedule by paying some applicable charges. I put the request and made payment and got message on Ixigo chat that i will get response in 2 hours.
I have not received any response and it is 3/4 days now and neither any confirmation whether the reschedule request has been serviced.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related Ixigo reviews

[Resolved]Ixigo - Free cancellation charges wrongly treated[Resolved]Ixigo - Free cancellation charges[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account
View all 2402 Ixigo Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    View all 2402 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information