[Resolved] Ixigo — My ticket was not booked but money was deducted

[Resolved] Ixigo — My ticket was not booked but money was deducted

च चिराग पाल। Apr 27, 2022 This thread was updated on Apr 27, 2022

My ticket was not booked but money was deducted from my bank account. I book ticket on 5th March 2021 but ticket was not booked and money was deducted deducted then i got message from ixigo and that is your ticket is not booked when your money was deducted it’s automatically refund to your account on 12th March 2021 but today is 15th March 2021 and my money is not refunded and the amount of the payment is ₹1363. Here’s my booking ID. IXTR[protected]. Please solve my problem as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Jun 2, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Mar 15, 2021 Updated by चिराग पाल। My name is chirag pal Mar 17, 2021 Updated by चिराग पाल। So when they solve my problem? Verified Support Mar 17, 2021 Ixigo Customer Care's response Hey Chirag, The payment against booking ID IXTR[protected] was failed and we have not received the amount. If debited and not yet reversed, please connect with your bank. Thanks Team ixigo Mar 17, 2021 Updated by चिराग पाल। But i have screen shot payment is initiated from your side and i also call to my bank they said payment is successfully credited to your account Mar 21, 2021 Updated by चिराग पाल। Please solve my problem Verified Support Apr 27, 2022 Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
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