[Resolved] Ixigo — My train ticket cancelled money not refundable

HRaj Thapa

from Bengaluru, Karnataka

Address:

Devarabisanahalli

Bangalore cant to Guwahati 3A tire and New jalpaiguri jn to Bangalore cant SL class money not refundable

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Aug 6, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Dec 07, 2020

Updated by HRaj Thapa My train ticket cancelled money not refundable

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Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Customer,

Please accept our sincere apologies for the inconvenience caused. The refund was initiated but the transaction was reversed by the bank due to some issue.

We have raised a manual refund request and you will receive a refund within 7-10 days via a payout link. Request you to please update your bank details to the link once received.

Thanks
Team ixigo