[Resolved] Ixigo — my transaction was completed, but the booking was left midway | |
I booked a train ticket in kota patna express, i completed the transaction procedure, but didn't complete the booking due to your timeout facility. So i again booked a ticket in the train, this time it was confirmed. Its been 6 days since that transaction of incomplete booking, my bank history shows, you took the money, but there is no transaction history. The amount deducted was 593.1 6 When will i get my refund back. Was this information helpful? | |
Mar 14, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 12, 2020 Ixigo Customer Care's response Hi Bhavya, Greetings from ixigo! We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking. You can email us the details at [protected]@ixigo.com. Looking forward to your response. Regards, Team ixigo | |
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