[Resolved]  Ixigo — No refund issue

Was booking tickets from kota to vadodara as my payment transaction was done but suddenly the server shows again to may the money to book tickets on ixigo application. But in ixigo there is nothing visible about this transaction.
As i contact to ixigo customer care they say your money will be refunded me in 5 business days. But they are not raising complaints ticket.

Please refund the full amount of rs 1887 asap.
I am also sharing screenshot of the transaction.
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Mar 28, 2024
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Feb 15, 2024
Updated by ABHISHEK SHASHIKANT PANDEY
Was booking tickets from kota to vadodara as my payment transaction was done but suddenly the server shows again to may the money to book tickets on ixigo application. But in ixigo there is nothing visible about this transaction.
As i contact to ixigo customer care they say your money will be refunded me in 5 business days. But they are not raising complaints ticket.

Please refund the full amount of rs 1887 asap.
I am also sharing screenshot of the transaction.
Verified Support
Feb 25, 2024
Ixigo Customer Care's response
Hi there, we are unable to locate your booking or registered contact details in order to check this. Please reach out to us via [protected]@ixigo.com so that we can assist you better
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