Ixigo — No response

Address:gurgaon

I have booked train reservation ticket with PNR
i) [protected] Booking ID ixitr[protected] on 23.03.2020 from bgp to patna
ii) [protected] Booking ID IXITR[protected] on 11.05.20 from hwh to kpd
iii)[protected] Booking ID ixitr[protected] on 10.05.2020 from bgp to hwh.
Due to Covid 19 all the train is cancelled and railway cancelled booking.Also IRCTC make refund to our travel agent IXIGO . But till now ixigo didn't make payment to me. After several reminder and chatting no resolution till now.
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Dear Customer,

The booking details are hidden and we are unable to check and assist here. Please connect with us via www.ixigo.com/help for assistance on this.

Thanks
Team ixigo
Dear Customer,

You booking details are hidden and hence we are unable to assist you here.

Please reach out to us via www.ixigo.com/help for assistance.

Thanks
Team ixigo

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