[Resolved] Ixigo — non acceptance of cancellation request for rail ticket booked through ixigo | |
Mangla, your mumbai central (Mmct) - new delhi (Ndls) train booking is confirmed. Pnr: [protected] Booking id: ixitr[protected] View your trip here: https://ixtr.app.link/E03WFywqsR For any queries please write to [protected]@ixigo.com. But it’s cancellation is not being accepted on the app through which this ticket was booked it shows error message on pressing cancel button Please cancel this ticket and refund the amount to the concerned bank account Was this information helpful? | |
Feb 18, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Ixigo Customer Care's response Hi Mangla, Greetings from ixigo! Please note your ticket against the shared id has been cancelled and the refund shall be credited to your source account in 5 to 7 working days. For further assistance feel free to write in at [protected]@ixigo.com. Regards, Team ixigo. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2401
Pending
353
Resolved
1518
View all 2401 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Msg received me date 13/12/2018
My PNR no [protected]
Journey date 11/01/2019
From LKO to JSME