Ixigo — Not able to web check and gst invoice is in different name

Address:

161 new cloth market ahmedabad

My PNR NUMBER FGZNKB … I m unable to web checking due to the mistake ixigo travel agent .. they have done group booking without informing the passenger and not letting us to do web checking and not to do get GST Invoice from the airlines .. The gst invoice raised in name of other passenger whom I dnt knw … i have called several s time to ixigo and didn’t got any proper responses and telling me to wait and wait and wait back end will call you .. I have not done any group booking .. even it ia no where mentioned in ticket that this is a group booking or special booking.. kindly resolve my issue or grant me refund so that I can booked another ticket