[Resolved]  Ixigo — Not change in booked status after payment

IXIGO APP GOOD OR FRAUD
I booked ticket 42 days ago, from tvc to tup I got PQWL FOR 4 passengers, still now no change in Status, normaly atleast from PQWL 1, 23, 4 TO RAC should come in a month, still no change, always same pqwl 1234. Now train departure getting near. Note -I paid extra amount 320 for cancellation for full refund. It seems it force me to cancel, , so I wont get my 320, looks like fraud, kindly clarrify ixigo??
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Oct 8, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2022
Ixigo Customer Care's response
Hi, the confirmation of a waitlisted ticket is upto sole discretion of IRCTC and depends on seat/berth availability. Ticket if not confirmed till chart preparation will be auto refunded in 72 hours after the travel date.
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