[Resolved] Ixigo — not getting help to cancel the train ticket | |
I have booked 2 tickets through ixigo app, that i want cancel the tickets but there is no cancel option in this app so, please let me know how to cancelled. I request you again and again please provide me a way to process the matter. This is not fair at all. I am not getting any support from ixigo. The customer care numbers are not in use. Also no one is replying my mail which i have sent asking for the option of tickets cancellation. Was this information helpful? | |
Nov 29, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 25, 2018 Ixigo Customer Care's response Hi Santosh, Greetings from ixigo We understand that your query is regarding Trip Id IXITR[protected]. We tried calling you up but could not connect. However, we can see that you were able to cancel the ticket successfully. For any further queries, please write to us at [protected]@ixigo.com. Thanks for your cooperation! Regards, Team ixigo | |
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