[Resolved]  Ixigo — Not getting refund

Yesterday I have tried to book a ticket at 3:40 and the payment has done two times means I have paid 621 rs two times first at 3:40 and second at 3:41 and i got only one refund of 621 .
I request you to pls look at this matter seriously..
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Apr 09, 2021
Updated by rt048119
In short I want to say that i have paid the amount which is demanded by ixigo two times and in spite of that my booking has not confirmed and money also debited from bank. 621 rs has debited from bank twice and then I got only one 1st payment refund one refund of 621 is still pending

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Hey,

Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued.

Please reach out to us via www.ixig.com/help if not refunded yet.

Thanks
Team ixigo

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