[Resolved] Ixigo — not getting refund from cancelled ticket.

Hitendra Rathore

from Pune, Maharashtra

Address:

380005

I have book a flight ticket on 26 october 2019 and cancelled it on after 20 minutes airline company refund it to ixigo company but after 15 days no refund is processed and not giving proper resolution. Iam so much fed with this type of services from company. I have talked in customer care and mailed it several times but no one is proper resolution. Pls do the needful.

Thanking you

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Dec 23, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Ixigo Customer Care's response Hi Hitendra,

Greetings from ixigo!

We would like to inform you that refund against the failed booking has already been initiated and the same was conveyed over e-mail as well.

Request you to please check your bank statement once.

Do let us know if there is anything else we can assist you with.

Regards,
Team ixigo!