[Resolved]  Ixigo — Not got full refund if flight was cancelled by airlines

I booked a flight on 8th September and I paid around 3514 but flight was cancelled by airlines due to operational reasons but in that I got only refund amount of 2500. Ixigo has cut 1000 cancellation charges even flight was cancelled by airlines indigo.Why should I bear the loss of 1000 if I had not cancelled it .I need my full refund.They have cut it in the name of cancellation. I have attached the airlines website refund that goes into ixigo account.I need my full refund amount.