Ixigo — not proceeding cash back

Address:Pune, Maharashtra
Website:IXIGO.COM

I have booked two flight tickets separately from pune to delhi
For booking id [protected] i have received cash back for irn 444
But for booking id [protected] i have not received cash back.
Now i am taking follow up for the same with ixigo team, what i am getting in reply that they doesn't found any booking id [protected] even though i have sent them the tickets as well as invoice copy then also i get same reply from them which is not at all digestible for me nor any of the one going through the same situation.
Need your kind support to sort out the issue.

Concerned citizen,
Harsh purohit
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

Greetings from ixigo

We're really sorry to hear that you haven't received cashback for your booking. Please be assured that we are working on your concern & cashback will be credited in 7-10 working days. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo
Please refund my money for rupees 380 on 05/12/2017. Train booking not complete and money debit our account. Please refund my money today without any delay
Still not get my cashback yet
Team request you to send the transaction id against which cahshback is added to my wallet.

Harsh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information