Ixigo — not received pnr no. status is confirmed.

Address:492001

Sir,
maine 1 april ko raipur to indore ticket book ki.Booking id tha 3347203, indigo 6E 245 8.30 - 9.50 morning.Booking amount is 2351/- payment ixigo money se kiya tha maine.Status confirmed bata raha tha.pnr no. nahi tha.phir maine ixigo main call kiya lekin site main diye no. kisi hotel ke hain.sir maine 5 - 6 din intzar kiyaki pnr no. aajaye ga. lekin nahi aaya.Call na lagne par sir maine cheap ticket se contact kiya, cheap ticket ne bataya ki aap ki id no. 3347203 ki ticket ixigo ki taraf se failture ho gayi hai, aap ko fresh ticket leni hogi.sir maine fresh ticket leli jis ka id no. 3481464 hey.jis ka amount 3329/- maine paid kiya hai ixigo money se 07/04/2018 ko.sir mujhe 978/- extra paid karna pada ixigo ki galti karne par.sir main middle class family se belong karta hu, mujhe please mera amount refund kijiye.please reply as soon as possible.
thank you.
jasvinder kaur bhatia
mob. no - [protected]
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Ixigo customer support has been notified about the posted complaint.
Apr 27, 2018
Updated by rammibhatia
Sir,
maine 1 april ko raipur to indore ticket book ki.Booking id tha 3347203, indigo 6E 245 8.30 - 9.50 morning.Booking amount is 2351/- payment ixigo money se kiya tha maine.Status confirmed bata raha tha.pnr no. nahi tha.phir maine ixigo main call kiya lekin site main diye no. kisi hotel ke hain.sir maine 5 - 6 din intzar kiyaki pnr no. aajaye ga. lekin nahi aaya.Call na lagne par sir maine cheap ticket se contact kiya, cheap ticket ne bataya ki aap ki id no. 3347203 ki ticket ixigo ki taraf se failture ho gayi hai, aap ko fresh ticket leni hogi.sir maine fresh ticket leli jis ka id no. 3481464 hey.jis ka amount 3329/- maine paid kiya hai ixigo money se 07/04/2018 ko.sir mujhe 978/- extra paid karna pada ixigo ki galti karne par.sir main middle class family se belong karta hu, mujhe please mera extra amount refund kijiye.please reply as soon as possible.
thank you.
jasvinder kaur bhatia
mob no - [protected]

Complaint comments 

Comments

Sir, I have try to reserve a train ticket from Thrissur to Kasargod on April 14 2018.. through this app. But the reservation was failed and Rs 195 as fare debited from my account. Then I received a message from you as refund will be made within 5 days.But till this time the payment was not made. Please do the needful for refunding seriously.

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