[Resolved] Ixigo — not refund money

kuldeepdabur

from Basi, Punjab

Address:

139 kunjpura road karnal, Karnal, Haryana, 132001

As per my complaint, i booked two tickets for new delhi to mumbai rupees 3983.26 on date 12/04/2019 but ticket confirmation is failed and payment status is successful so i didn't received my refund payment last one week
My account number[protected]
Ifsc code - icic0002480
Account holder - rajiv kumar
Hope as soon as you give my money
Thanks

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May 28, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Ixigo Customer Care's response Hi Kuldeep,

Greetings from ixigo!

Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in the "Transactions" section of the ixigo app.

Looking forward to your reply.

Please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.