[Resolved]  Ixigo — not refunded

Address:Kottayam, Kerala

I haven't got refunded my money fater 5 days. I booked 4train tickets but payment was initiated but booking was unsuccessful the message says in ixigo app is that it will be refunded after 5 days
I booked my ticket in 3/4/18 still not refunded after 7 days please make the refund status speedily otherwise i will make other necessary initiation and complaints about it
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May 12, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.

For any other assistance feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

How i will get my refund in this case
And what do now ??

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