[Resolved]  Ixigo — Online Payment

I tried to book train bus ticket twice from ixigo of my journey Indore to Gwalior on 3 feb 2022, first payment time :- 11:25 am and second payment time :12:00 pm on 3 feb 2022.
i received ixigo payment link on phonepay . i paid 650 twice .
1200 rupees deducted from my account 650 each time i tried . but i never received any message or details of bus ticket any time.
So please refund the full amount of rs 1200 asap.

Phonepay first payment Transaction id :-T2202031125549138946795
Phonepay second payment Transaction id :-T2202031201028776893592

my contact no. and register ixigo no. :- [protected]
email :- [protected]@gmail.com
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Mar 9, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
Ixigo Customer Care's response
Dear Customer,

We are unable to see any details using the shared email Id or phone number for 3rd Feb. Please recheck the registered account details and reach out to us via www.ixigo.com/help for assistance.

Thanks
Team ixigo
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