Submit a Complaint
Railways
Ixigo

Ixigo — Online payment refund

Address:Roorkee
Website:[email protected]

I have a booking a train 1 march 2021 11:30 am payment debited my bank account but ticket not booked. Sir please refund my payment
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Mar 02, 2021
Updated by Salman rower Money deducted but ticket not booked

Complaint comments 
1 Comment

Related Ixigo reviews

[Resolved]Ixigo - Free cancellation charges wrongly treated[Resolved]Ixigo - Free cancellation charges[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account
View all 2402 Ixigo Reviews

Comments

Hey,

The first booking was failed as we did not receive any payment. If the amount is debited for your account it should be reversed by your bank within 7 days.

Thanks
Team ixigo
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    View all 2402 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information