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[Resolved]  Ixigo — Paid for train ticket.

I, parvindar kaur, was trying to book a train ticket on 30.08.2003 and i selected the upi option. After getting the QR code, i payed through Paytm but my payment was not reflected in the booking window and the booking window timer ran out. i got no train booking info after that.

I request a refund because no train ticket got booked.
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Oct 6, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2022
Ixigo Customer Care's response Hi Parvinder, the payment was captured after a delay of 1-2 days and refund was initiated. The refund has failed mutliple times due to some issue. As per confirmation from the payment gateway and the bank the refund will be credited within 5-7 days. We regret the inconvenience caused.
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hi Ixigo, this is shruti i tried to book a train ticket from bangalore to hyderabad and i did the payment but somehow the booking was failed, so i want refund of it..

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