Ixigo — Paid money but had not got tickets of train

I ad paid money for train tickets from Chandigarh to ludhiana. But i had got no tickets till yet. Kindly reply asap.
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Hey Sadik, we apologize for the inconvenience. Please note that your booking ID - IXITRS[protected] failed and the refund was transferred to ixigo money max section. Further, we have observed that this refund amount of ₹123.17 was transferred to the source account with Bank ARN[protected]. Let us know with anything else!

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