Ixigo — Payment completed but booking not done

I booked a ticket from Raipur to pune for 31st july 2023 and the payment was done successfully but my ticket was not booked. I did the payment from Gpay and here is my Transaction id[protected]
I have attached the Screenshot of the payment
Please provide me with my refund ASAP.
+1 photos
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Sorry, Vipul! Your booking had failed and the refund amount of Rs 3911 has already been processed in your source account on 26 May 2023 with Bank ARN[protected]. We apologize for the inconvenience caused to you.

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