[Resolved] Ixigo — Payment completed but ticket not received.

Rahul Sirvi

Jul 10, 2022

Website:

ixigo.com

I was booking a bus ticket from Gachibowli (Hyderabad) to Majestic (Banglore) from New kaleshwari travels, I selected the seat number 28/29 in 899 rs section (I dont clearly know the seat number because i dont know whether its booked or not) and i entered the traveler name as surendar seervi, age 34, mobile number: [protected] and email as [protected]@gmail.com then proceeded with the payment, i completed the payment via google pay from mobile number: [protected] (SBI bank) and the tab closed Immediately after the payment was successful.

After that i did not receive any ticket neither on my mobile number neither on my mail.

I kindly request you to refund my amount 969.95 rs

The screenshot of the payment is attached.

+1 photos

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Aug 15, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Ixigo Customer Care's response Amount for failed bookings are auto refunded, please connect via www.ixigo.com/help if not yet credited.

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Comments

haritha ganesan

Jul 13, 2022

I have booked bus ticket named Rathimeena from chennai to Mayiladuthurai on Wednesday jul 13, and paid 660 Rupees via upi(gpay) through SBI Bank.But, I didn't get any confirmation of ticket booking and neither the bus ticket was booked .

I request you to refund my money back.

Attaching screenshot for reference.