Ixigo — Payment Confirmation Failed. Money deducted

Ixigo — Payment Confirmation Failed. Money deducted

S Sidhaant Ghai May 15, 2023 May 17, 2023 This thread was updated on May 17, 2023

Hi, I was booking a train ticket. My money got deducted but the payment didn't get confirmed. On top of it, the failed payment is now not reflecting in the failed trip section. Please refund me the money for the failed booking. +2 photos Was this information helpful? No (0) Yes (0)
Ixigo customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Ixigo reviews

View all 2401 Ixigo Reviews

Comments

Ixigo Customer Care

from Gurugram, Haryana

May 17, 2023

Verified Support

We would like to inform you that an amount of INR. 1477.05/- has already been refunded to your source account on 16 May 2023.

Since you've mentioned that the amount has not been received by you, we request you to get in touch with your bank by sharing the ARN[protected] using which they will be able to trace the refunded amount. We would like to clarify that the ARN numbers provided are sufficient proof of the refund processed from our end.