[Resolved]  Ixigo — payment deducted from upi ticket not confirmed

I have booked train ticket from ltt to ald
I payed using upi money got deducted but ticket got not booked unsuccessful
I'd :ixitr[protected]
Plz refund as soon as possible
I want to book the ticket
Attaching payment recept too
I want to book ticket on3 jan plz refund as soon as possible
You guys even don't have customer care number need to expose you on youtube or other platform
Resolve my issue as soon as possible...
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Jan 23, 2020
Complaint marked as Resolved 
They at last responded with an screenshot of refund, only problem with ixigo is customer care service
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2020
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo!

Your booking has failed. The refund has been processed the same day will reflect in your bank account within 7 days.

We have shared the same info via email and our chat support

Kindly write back to us at [protected]@ixigo.com if you have any further queries.

Cheers
Team ixigo
Complaint comments 

Comments

As i was booking air ticket from bangalore to Delhi . booked for 29th dec at last when i made payment though UPI the amount deducted from my account but my ticket is not booked kindly help asap!!
Also find the attached screenshot.
Transaction date 25th Dec 2019.
Amount 6552 Rs.

Amount debetid but ticket not confirmed and even till today I didn't received any refund, I need refund.
These ixigo cheaters don't have customer care to bro need to loged a complaint against them till now my money hasn't been refunded what about you?

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