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Ixigo — Payment deducted, ticket not booked neither showing in the failed trips

Hey,

Ive made a payment of Rs.2, 957.97 for the train ticket from Nagercoil to Kalyan for 1st of May, 2023.

The payment has been deducted, and the website of ixigo is neither showing me the confirmation of the ticket or in the failed trips.

Kindly look into it, beacuse there's no chat or accurate consumer care support for this issue, and also its not the first time Iam facing the issue, there's always some or the other issue pops up when it comes to payment
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Hi there, we can see the amount was auto refunded with bank ARN[protected], please let us know if you are still facing any issues, you can reach out to us via www.ixigo.com/help
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