[Resolved]  Ixigo — payment done but flight not booked

Hello receiver,
Yesterday i booked a flight for 30th july, 2019. The payment has been done of 3151 to the la travenues technologhy pvt. Ltd. But the irony is my flight has not been booked yet. It is as frustrating as you could never imagine. Please book my flight or else refund me the money back as soon as possible. And believe me yesterday i thought that my money got vanished. I lost hope but today someone special called me and shouted like hell to do this #. Help!!!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 23, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Ixigo Customer Care's response
Hi Subham,

Greetings from ixigo!

Thank you for writing in. Please be informed refund against the shared transaction has been initiated and shall reflect into your bank account by now. Please check your bank statement once.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information