Ixigo — Payment done but nothing showing about transaction

I have done payment of 988 by patym but in ixigo app noting is showing abhout transaction and the money deducted please refeund

IXIGO Train Trip ID
XITRS[protected]

Please refund my money
I also attracted payment proof
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Hey there, for Trip Id: IXITRS[protected], the refund of ₹988.28 was transferred from ixigo money max section to the source account on 16th July 2023 with Bank ARN[protected]. We want to clarify that the ARN numbers provided are sufficient proof of the refund processed from our end. Thanks!

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