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[Resolved]  Ixigo — Payment made, ticket not booked

On 31.10.20 I booked a ticket to fly from Pune to Bengaluru on 20.12.20 via the ixigo app.

My payment has debited from the bank, but the ticket is not booked.

The Gpay order ID is in the screenshot below.

Kindly refund the amount at the earliest.
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Oct 31, 2020
Complaint marked as Resolved 
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Comments

The Gpay order id is in the image attached below.

Reply
The Gpay order ID details are provided in the screenshot below.

Reply
Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo
Reply
Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo
Reply

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