Ixigo — Payment not refunded

Ganeswar16

from Bilaspur, Chhattisgarh

Jun 20, 2022

Address:	BILASPUR CHHATTISGARH
Website:	[email protected] (ixigo Customer Service ID)

Booked ticket on 16th May 2022 having PNR [protected] of Rs, 1571. However an extra amount of Rs. 1571 was also deducted and no failed transaction shown in IRCTC account. For refund of an amount of Rs. 1571 I contact IRCTC but they informed me that the amount will be refunded by IXIGO. I have attached the bank narration with details of payment made. Please refund the amount of Rs. 1571 as early as possible.
16 May 2022 TO TRANSFER-INB IXIGO BILL_RTCOI PaymentsWSBI[protected] IGANOZIMK8 TRANSFER TO 1, 571.00
16 May 2022 TO TRANSFER-INB IXIGO BILL_RTCOI PaymentsWSBI[protected] IGANOZIXC4 TRANSFER TO 1, 571.00

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Ixigo customer support has been notified about the posted complaint.

Jun 20, 2022

Updated by Ganeswar16 Booked ticket on 16th May 2022 having PNR [protected] of Rs, 1571. However an extra amount of Rs. 1571 was also deducted and no failed transaction shown in IRCTC account. For refund of an amount of Rs. 1571 I contact IRCTC but they informed me that the amount will be refunded by IXIGO. I have attached the bank narration with details of payment made. Please refund the amount of Rs. 1571 as early as possible.
16 May 2022 TO TRANSFER-INB IXIGO BILL_RTCOI PaymentsWSBI[protected] IGANOZIMK8 TRANSFER TO 1, 571.00
16 May 2022 TO TRANSFER-INB IXIGO BILL_RTCOI PaymentsWSBI[protected] IGANOZIXC4 TRANSFER TO 1, 571.00