[Resolved] Ixigo — payment successful but booking pending and amount debited | |||
I booked 2 tickets from DANAPUR to PUNE on 1st july 2018 through ixigo app. I made payment but it showing that booking pending payment successful. So whether i would get ticket booked or amount will be credited to my account and when it will be credited coz journey date is 4th july. When this issue will be solved. Booking Id: IXITR[protected] Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 03, 2018 Ixigo Customer Care's response Hi Shahil, Greetings from ixigo! Please be informed transaction against the shared ID is failed and the refund shall reflect into your bank account within 5-7 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For further assistance feel free to write to us at [protected]@ixigo.com. Regards, Team ixigo | |||
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kindly checked the details as soon as possible and solved my prblm