[Resolved] Ixigo — payment successful. did not get ticket or refund

[Resolved] Ixigo — payment successful. did not get ticket or refund

S Sekhar2441 from Kuchaiburi, Odisha

Dear sir I tried to book a ticket from bargarh to visakhapatnam. First due to network issue canceled and got my refund of rs 540. But i tried again and money deducted and did not got the ticket. Order id - ixitr[protected] payment successful booking pending is showing. It will take 40min to confirm is showing. Its been a day. Please refund my money so that i can book my trip on time. +2 photos Was this information helpful? No (0) Yes (0)
Apr 28, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Mar 23, 2018 Updated by Sekhar2441 Pls sir refund Verified Support Mar 26, 2018 Ixigo Customer Care's response Hi Sekhar, Greetings from ixigo We wish to inform you that your full amount will be auto-refunded in 2-3 working days. We'd request you to please check your bank statement once after 3 days as some banks don't notify you via sms once refund is credited. For any assistance, you can always write to us at [protected]@ixigo.com Thanks for your cooperation! Regards, Team ixigo
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Comments

Kavitha Sudharsan

from Chennai, Tamil Nadu

The transaction was done and the booking is pending..We dint even get a message about the transaction as well as the booking...We cant even contact you, it is not reachable...pls contact or message us..we are really annoyed!!!

vines ka adda

from Etawah, Uttar Pradesh

Dear sir
Today i tried to book a ticket from delhi to chennai payment successfuly but booking pending is showing it will take 40 min confirm showing it's been a almost 1 day so please refund mh money so that i can book my trip in time