[Resolved] Ixigo — Payment successful in google pay but ticket is not showing and need amount refund

[Resolved] Ixigo — Payment successful in google pay but ticket is not showing and need amount refund

N nanda m

I have book a bus ticket from ixigo app using my phone. The payment for the tickets has been confirmed by the google pay but there is no ticket or booking showing on ixigo app. I booked ticket on 13 September 2020. I want refund money that has been deducted from my bank account using google pay as you also see in the screenshot i have provided. Bus ticket - 13 September 2020 APSRTC Super Luxury - 5007 duttalur to vijayawada Payment deducted - RS 460 +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 29, 2020 Ixigo Customer Care's response Dear Customer, In case of booking failure, the payment is auto refunded within 7 days. Please reach out to us via www.ixigo.com/help in case you have not received the amount. Thanks Team ixigo
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