[Resolved]  Ixigo — please my money refund my account

Address:625016
Website:ixigo

I have 17.4.2018 train no:12636 vaigai express train booking. Amout credit successful. But tickets not booking. Please arrange my money refund my account. My booking id number:ixirt[protected]. Amount:rs 547. Passengers adults:3. Madurai to chennai egmore. Name:j. Mohammed imthiyas. A/c:[protected] ifs code:icic0006017. Please very very urgent my money refund my account.
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May 28, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Apr 20, 2018
Updated by Mohammed imthiyas
Please my money refund my account very very urgent.please all accounts details submitted.
Verified Support
Apr 22, 2018
Ixigo Customer Care's response
Hi Imthiyas,

Greetings from ixigo!

As we had already informed you over the mail that the refund is already under process and shall be crediting to your account is another 2-3 days. Hence request for your kind patience in the mean time.

For any further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

I had booked 4 tickets of shirdi which was not booked properly due to Which a msg came from ixigo that your money will be refunded in 5 days but it's not refunded plz find solution for this hope you may understand

I have a 2AC wait listed train ticket on 18463 Prashanti Express of May 30th 2018 from Vijaywada to Bangalore. I am not able to cancel the ticket or refunds in spite of making so many attempts.
I am the passenger of the said train and my name is Aloysius Muthaya

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